Legal

Privacy Policy

Hall's Window Cleaning ("we," "us," "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. We collect only what we need to give you a quote, do the work, and stay in touch about your service.

Information We Collect

Contact details you give us — name, email, phone, service address — when you request a quote, book a job, or message us.

Photos and notes you upload as part of your quote so our crew knows what to expect on the day of service.

Payment information processed by our payment provider (Stripe). We do not store your full card number on our servers.

Basic technical information your browser sends automatically (IP address, device type, pages visited) so we can keep the website working.

How We Use Your Information

To prepare and send you a quote, schedule service, and complete the work.

To send you appointment reminders, follow-ups, receipts, and (with your consent) occasional service offers.

To improve our scheduling, routing, and customer experience.

To comply with legal obligations and protect against fraud.

Sharing

We do not sell your personal information.

We share information only with vendors that help us run the business — payment processing (Stripe), text/email delivery (Twilio, Resend), and similar service providers — and only to the extent they need it to perform their service.

Your Choices

You can request that we delete your account and personal information by emailing us. Some records (e.g., invoices) may be retained as required by law.

You can opt out of marketing texts and emails at any time using the unsubscribe links or by replying STOP to a message. Service-related messages (e.g., appointment confirmations) will continue.

Contact

Questions about this policy? Call us at (615) 842-4515 or email through our contact form. This policy may be updated from time to time; the latest version will always live at this URL.

Last updated: July 2026