Terms & Conditions

Quotes & Bookings

Quotes are based on the information and photos you provide. If conditions on site differ materially (more glass, harder access, hard-water spotting that needs restoration, etc.) we may adjust the quote with your approval before starting.

Booking is confirmed once you accept the quote and a service date is agreed. We will send a reminder before the appointment.

Payment

Payment is due upon completion of service unless otherwise agreed. We accept card, ACH, and recurring subscriptions through Stripe.

Recurring service plans renew automatically at the cadence shown in your portal until you cancel.

Cancellations & Rescheduling

You may reschedule or cancel at no charge with at least 24 hours' notice. Cancellations within 24 hours of a scheduled visit may incur a small trip fee to cover crew time and routing.

We may reschedule for safety reasons including severe weather, lightning, sustained high winds, or freezing temperatures. We'll always offer the next available date.

Our Work

We treat every property with care. If something is damaged because of our work, contact us within 48 hours and we will make it right — repair, replacement, or refund as appropriate.

We do not guarantee that fogged or failed insulated-glass units, scratched glass, or pre-existing damage will be improved by cleaning, and we will let you know before working on glass we believe is compromised.

Limitation of Liability

Our liability for any claim related to our service is limited to the amount paid for that service. Nothing in these terms limits liability that cannot be limited by law.

Changes

We may update these terms from time to time. The latest version will always live at this URL and applies to bookings made after it is posted.